Over 30 Years’ Experience | Same-Day Callouts Available | Genuine Spare Parts
Are you experiencing issues with your commercial sous vide machine and need it serviced or repaired?
Whether it’s an urgent breakdown or a routine maintenance check, our specialist engineers are ready to help.
Get Your Quote Today
Or Call Us On 01384 231 051
Tell us more about your sous vide and where in Leicester/the East Midlands you’re based. We’ll arrange the earliest engineer visit.
From artisan butchers to large processors, our team keeps your sous vide food equipment running efficiently and compliantly.
Regular servicing helps prevent costly faults before they occur. We offer scheduled maintenance packages for all levels of kitchen and production usage.
If your sous vide machine isn’t heating correctly or is showing fault codes, our engineers can respond quickly to minimise disruption and restore full functionality.
Rated highly by Leicester caterers and manufacturers.
We service a wide range of food processing and packaging equipment. If you don’t see yours, ask us.
Don’t see your machine listed? Contact us — we’ll almost certainly be able to help.
We are food machinery specialists and have been servicing, repairing and supplying various commercial food machines to our clients for over 30 years.
Here at SNP Food Machinery, we’ve streamlined our process to keep things simple and efficient for you:
Share your machine model, symptoms and Leicester location.
One of our expert technicians will arrive on-site to inspect, service or repair your machine. If a repair is required, we will only be using manufacturer approved, genuine parts to complete the repair.
We run heating, circulation and accuracy checks to ensure correct operation.
Before we leave your premises, we will provide you with a detailed and clear report explaining what service or repair was done, as well as practical maintenance tips to keep your sous vide machine running optimally.
We’ve built our reputation on fast response times, technical expertise, and honest, dependable service. Our commitment to quality workmanship and customer satisfaction sets us apart in the food machinery industry.
Trusted by kitchens and food producers nationwide for expert service across all major machine types.
Our engineers work with Polyscience, Clifton, Sammic, SousVideTools, Grant, Henkelman and more.
Rapid response callouts where possible to minimise downtime.
We diagnose issues quickly and carry out efficient, dependable repairs.
All repairs use approved parts for safe, long-term performance.
Tailored service plans to match equipment usage, production demands and compliance needs.
We’ve answered some of the most common questions below to help you understand how our service works. If you need more information, feel free to contact us directly for tailored advice.
Most commercial brands including Polyscience, Henkelman, Clifton, Sammic, Grant, SousVideTools and Vac-Star. Share your model to confirm.
Yes! Depending on engineer availability we can attend urgent breakdowns across Leicester and the surrounding areas. We will attempt to get to you on the same day.
Yes of course! We stock or source genuine sensors, heaters, pumps, wiring, seals, probes and electrical components.
This can be caused by a faulty heater, probe issues, scale build-up, or PCB faults. We can diagnose this during a callout.
This usually relates to pump circulation problems, sensor issues or blocked heating pathways.
We inspect your machine, test heating and circulation, run calibration checks, perform cleaning/descaling and report any failing components.
Yes. This can vary depending on location and job type. We confirm this upfront for full transparency.
Absolutely! We can show your staff how to keep the machine clean, descaled and safely maintained according to best practice. We would love to help you out.
Simply call, email or complete the form on this page and we’ll arrange the earliest visit.
